Enlightening.biz is a great way for us to share our thoughts on how we can improve the way the world does business. Leave me a comment or two! Let's move past dialogue to 'the and factor' where we find a better way.
Showing posts with label trust. Show all posts
Showing posts with label trust. Show all posts

Tuesday, July 05, 2011

Confidence vs. Bravado


I have struggled with self-esteem issues, worthiness and 'inadequacy' for most of my adult life.  Most people gasp when I share that with them - they have always seen me as confident, strong, poised and in control.   I don't need to explain the why, how or when - it's now irrelevant.  But it took the illness I've experienced over the last 10 years to make me realise that masks and suits of armour are not the healthiest of outfits, and that vulnerability and authenticity are the only healthy and sustainable way to live.
Bravado works fine, most of the time.  It will allow you to have the courage you need to get your way out of the Pit and begin your journey to the Penthouse.  But the only way to build a sustainable life is to do the work to know who you truly are and to develop the self-love that allows you to live the way that is right for you.  Only then does real confidence evolve.
My first suggestion is strong and clear.  Eliminate the word 'should' from your mind and your vocabulary.  That word always indicates someone else's agenda, often their attempts to control you either physically or emotionally.    Be conscious of your words, control your own mind and life, and make your own choices.   When you were a child, you needed to be taught and guided.  Now, as a wonderful whole free being, your teachings are your own.  There is no one right way to do anything.  There are right outcomes, of course, and right living.   And your values, your decision criteria and your choices are up to you.  Go, wonderful being, and live your greatness!
And let me know how I can help you.

Monday, March 22, 2010

When will some marketers wake up??!!!!

Last weekend, I had the great pleasure of attending Dale Beaumont's Cash Injection conference - I'm a big fan of Dale's - I'm included in his 'Secrets of Inspiring Leaders Exposed', so there could be a bit of vanity there.  It was brilliant.  Great speakers, with highly valuable information, very professionally presented.  Essential and creative business strategies were discussed, including financial innovation, systems and business management, internet and traditional marketing etc.  My only concern was when one presenter - otherwise fabulous - referred to his customers as cows to be milked.  Now, I don't know about you, but I don't want my suppliers to think of me as a cow!  I'm not that unpopular, I don't think.  They like my money.  So why be so disrespectful?  
My mentor John Nevin once said "If you're not feeling respected by your customers, check how much respect you show to them". 
The reference related to gaining more business from an established relationship. But that's different - and should be based on looking for extra ways to be of service.  A positive supportive intention.  Not the 'squeeze it out of them' game that was suggested.  That can only lead to suspicion, cynicism and resentment by the customer - leading to the lying games that some people think they have to play.
Let's get business up and in the open.  Fair, decent, service-based, openly looking for more business without embarrassment, but knowing it has to be earned.  
What do you think?